Privacy Policy

Last updated: March 2026

SoulBloom Wellness (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit soulbloomwellness.co.

1. Information We Collect

Information you provide: When you place an order or contact us, we collect your name, email address, shipping address, and payment information (processed securely via our payment provider).

Automatic information: We collect standard log data including your IP address, browser type, pages visited, and time spent on the site via cookies and analytics tools (Google Analytics).

Communications: If you subscribe to our newsletter or contact us, we retain that correspondence.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your questions or support requests
• To improve our website and product offerings
• To send marketing communications (only if you opt in)
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties solely to operate our business:

• Payment processors (e.g., Stripe) \u2014 to securely process transactions
• Shipping providers \u2014 to fulfill and deliver your orders
• Analytics services (Google Analytics) \u2014 to understand site usage
• Email platforms \u2014 to deliver transactional and marketing emails

All third parties are contractually required to protect your data and use it only for the services they provide to us.

4. Cookies

We use cookies to enhance your experience, maintain your shopping cart, and analyze traffic. You can disable cookies in your browser settings; however, some site features may not function correctly.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is retained for a minimum of 5 years for tax and legal compliance.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at [email protected].

7. Security

We implement industry-standard security measures including SSL encryption and secure payment processing. No method of transmission over the internet is 100% secure, but we take all reasonable precautions.

8. Children’s Privacy

Our site is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance.

10. Contact

For any privacy-related questions:

SoulBloom Wellness
Email: [email protected]
Website: soulbloomwellness.co